Remove Holds
Remove registration holds
When a University office needs you to complete a task, that office will "place a hold" (also known as a negative service indicator) in the University's computer system to prevent you from registering for courses or getting an official transcript until you complete that task. International students have at least two holds placed on their records as part of admission to the University. Below is a list of holds you should know about and instructions about their removal.
AI Hold (“Determine Visa Status”)
All new international students have this hold. The University is required to maintain a file with information about the legal status of each international student at the University. ISSS will remove this hold temporarily after you attend Document Check. ISSS will permanently remove the AI hold after you attend ISOP. Please remember that if you do not attend ISOP, the AI hold will prevent you from registering for the following semester. Go to One Stop and login to the "Holds" page to view your holds.
AZ Hold
(“ESL, English/Second Language”)
To clear this service indicator, please visit the Minnesota English Language Program in 160 McNamara Alumni Center or call 612-624-1503. State that you need to have your AZ service indicator released. You must bring with you your most recent English proficiency test score (TOEFL, IELTS, or MELAB) and your transcripts. Do not assume that your test scores are available on the computer even though they were submitted when you applied. Depending on your test scores, you may be required to take ESL classes.
RS Hold (“New Student Approval”)
This hold is for undergraduate students, who are required to attend a college orientation program. This is separate from the ISOP for international students. To remove this hold, attend your college orientation program at the scheduled time. You should receive information about your college orientation after you confirm your enrollment. If you do not receive this information, contact your college office or the Office of First Year Programs at www.ofyp.umn.edu.
MG and MJ Holds (“Grad School Final Degree Transcript and Master Transcript”)
A few international graduate students have this hold. These holds are usually placed if the Graduate School needs a transcript or other record to complete your admission file. Visit the Graduate School to inquire about removing these holds.
Graduate Admission Office
309 Johnston Hall
101 Pleasant St. SE
See map to Johnston Hall
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New Students